Eden's Home Zone


Ordering, Payment, and Shipping Information

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Ordering, Payment, and Shipping Information



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Ordering Payment Shipping

Ordering
When placing an order:
E-mail us with the numbers of the items you are ordering and your name, address (remember that since we ship insured, you will have to sign for the package if it is valued over $50), and telephone number. [If you're worried that you may have gotten an item number wrong, include the item price or a short description of the item.] If you want Express Mail or higher insurance , notify us in your order. Once we receive and process your order, you will receive an e-mail confirmation that will include the items and price (with shipping and insurance costs) and payment instructions. All prices are in U.S. currency. Shipping and insurance are not included in item prices. California residents are subject to 8.25% sales tax, which will be added to your order. Our address is 409 N. Pacific Coast Hwy., #505 Redondo Beach, CA USA 90277. Our fax number is (310) 373-8682.
Note that because our items are unique, some of the items you wanted may have been sold before you placed your order. All items are sold on a first-come, first-serve basis.
ALL SALES ARE FINAL, so if you have any questions, please e-mail us . We'll be happy to answer them to the best of our ability.
If you see an item listed with an ON HOLD notation, that means it has already been ordered by another customer. Because that sale may fall through, e-mail us if you're interested in it, and we'll let you know if the item goes back up on sale.


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Payment
We accept PayPal for next business day shipment. You can make direct payments through PayPal using your credit card or with funds on deposit in your PayPal account. It's free, fast, easy, and secure. If you'd like to open a PayPal account, click here: Make payments with PayPal - it's fast, free and secure!
Our PayPal account name is JM Management and account e-mail address is Vintagedesignercloth@msn.com. We ship to PayPal confirmed addresses only.
If you're paying by check or money order, we'll put an ON HOLD sign with the item, and hold the item awaiting payment for 7 business days. If payment is not received by then, the item will go back on sale.
Items purchased by check or money order will be shipped the next business day after payment clears. For domestic orders, we accept PayPal, money orders, bank checks, cashier's checks, and personal checks. Please be aware that personal checks take the longest to clear.
Checks or money orders are to be made payable to JM Management.
For international orders, we accept Western Union payments, bank wire transfers, PayPal (from certain countries), and checks and money orders drawn on U.S. banks (and U.S. Postal Service money orders). We do not accept foreign checks or money orders or payments in other currencies.
You will be charged a fee for any checks returned by the bank.

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Shipping
We send all items U.S.P.S. Priority Insured Mail (your cost is determined by weight, plus value for postal insurance). The buyer pays all shipping and insurance charges. We charge only the actual cost of shipping your order. If you need the item immediately and you're using PayPal, we will send your order U.S.P.S. Express Mail if you pay the extra shipping fee. If you wish to use this feature, notify us when you place your order.
We do accept Canadian and other international orders. Shipping costs will vary. If you need a shipping quotation for an international order, let us know which items, and we'll tell you how much it will cost you to get them. Customs house charges and additional taxes and duties are separate from our charges and are paid by you.
We insure packages at the lowest U.S.P.S. amount that covers your purchase price and shipping cost. If you want your order insured for a higher value, notify us at the time you place your order what value you wish placed on the package for postal insurance purposes.

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PLEASE NOTE: Our hosting company is currently having problems accepting email from certain servers. If email to joan@edenshomezone.com bounces back, email us at vintagedesignercloth@msn.com .